Shipping & Delivery

Our goal is to provide you with the best shipping options, no matter where you live!

Please review our shipping policy and contact info@sscarletsweb.com with any questions.

Item Shipping. All orders are prepared and shipped within 2-5 business days. Once the order is shipped, an email notification with a tracking code is sent to the customer.

Shipping charges for your order will be calculated and displayed at checkout. Shipments to P.O. Boxes will only be done if orders are shipped through USPS.

Standard Shipping time is based on location. Expedited is 2-day shipping. We can only support one shipping address per order. You may receive multiple packages for items placed within one order.

Customers ordering outside of the United States will be responsible for all shipping and duties charges.

Media Mail is a shipping option that is exclusive to books and other learning material. Mugs, totes, puzzles and other non learning materials can not be shipped using Media Mail.

When using Media Mail as a shipping option the Post Office might need to inspect the package to ensure books are the only items included in the package. Inspection includes but is not limited to scanning the package with an x ray machine and opening the package.

Delivery Time. The delivery time depends on location, shipping method and shipping carrier used.

Delivery time is stated in calendar days. The delivery may be longer than stated during national holidays. Sscarlet's Web does not take the responsibility for the delivery delays that happen through third-party services.

Sscarlet’s Web will not be held responsible for goods damaged or lost during shipping, or if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact the shipping carrier to file a claim.