FAQs

What products are included in your sales and promotions?

Discounts only apply to print books, mugs, candles, puzzles and tote bags. Gift Cards, Ebook, Audiobook and Bookshop.org purchases are not eligible for any promotions seen at www.sscarletsweb.com, emails or any social media accounts.

Do you sell Audiobooks?

Yes we do! We’ve partnered with Libro.fm to make it possible for you to buy audiobooks directly through Sscarlet's Web Bookstore. Browse the catalog of over 150,000 audiobooks, including New York Times bestsellers, and discover hidden gems curated by our expert booksellers.

Do you sell Ebooks?

Yes! You can support us by ordering eBooks through Kobo.

Do you offer bulk order discounts?

Yes! We offer discounts on bulk book orders of:

5% discount on 25 to 99 books ordered.

8% discount on 100 to 249 books ordered.

11% discount on 250 to 999 books ordered.

13% discount on 1000+ books ordered.

Shipping fees will apply.

Do you offer non bulk order discounts?

Yes! We offer a 10% discount on the book of the week, 15% on back in stock titles & preorders, free shipping for order $50+ and 10% on new releases (new releases stay in this category for 30 days. Please keep in mind that you might not be able to mix and match discounts.

Do you carry self-published authors?

Yes! At the moment we do carry self-published authors on a consignment basis and through Ingram. Please email info@sscarletsweb.com for more information.

If I don’t see the book I'm looking for online, can I request it?

Yes, if we do not have your book of choice on the website, feel free to email us at info@sscarletsweb.com or fill out this form. You can also order through Bookshop.org.


Do you give back?

Yes, we have donated to One Tree Planted, the Brooklyn Public Library and 15% of sales for all Kool Kidz Read™ book club picks to Kool Kidz Read™. However, starting January 1, 2025 we will be donating a percentage of sales to literacy nonprofits in Brooklyn, NY.

 

Do you offer Free Books?

Yes! We have two types of free books available. The only thing you have to do is pay for shipping (if you are in NY you will have to pay tax on the shipping fee) and leave a review.

 

ARC (Advanced reader Copy)

ARC are just like the name suggests these are titles that come out prior to release date. You can browse the collection here.

 

Damaged Books

Sometimes we get books that are slightly damaged upon arrival from the publishers, it could be the dust jacket is ripped, the paperback book cover is torn, some of the pages bent/ripped etc. You can browse the collection here.